Mavericks Solutions

Maverick PSS

A passenger service system for small and regional airlines

Maverick runs the whole passenger side of a small or regional airline: selling, pricing, managing bookings, groups, check-in, disruption and the messages authorities require. It is one platform, built and supported by Mavericks Solutions in Iceland.

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One platform, everything included

Maverick is delivered as a complete system. Every feature below is part of it, not a separately sold module.

  • Sell

    Direct, agent and agency sales on one inventory.

    • Internet booking engine for web and mobile
    • Multi-language and multi-currency booking
    • Agent and call-centre booking
    • Travel agency sales with agent commission
    • Ancillaries and extras, including bags and services
    • Promo codes and vouchers
    • Gift certificates sold online
    • Customer accounts with saved travellers
    • Unaccompanied minor handling
    • Loftbrú regional discount support
    Booking engine and sales

  • Fares & Revenue

    Price, control and grow what each flight earns.

    • Fares, fare buckets and class profiles
    • Availability and inventory control
    • Fee rules for changes and cancellations
    • Yield management with load-factor rules
    • Sales-pattern and load-factor analysis
    • Fare overrides by authorised agents
    Fares and dynamic pricing

  • Manage Bookings

    Every change an agent or passenger needs, with a full audit trail.

    • Change flights with a fare-difference review
    • Add or remove flights, passengers, infants and services
    • Split, hold and recover bookings
    • Refunds by card, cash, bank transfer, voucher, EMD or invoice credit
    • EMD issue and use
    • Invoicing for corporate and account customers
    • Booking tasks and assignment to agents
    • Complete activity log on every booking
    • Confirmation and e-ticket emails
    Booking engine and sales

  • Group Bookings

    From the first group request to a paid, named group.

    • Group requests and quotes
    • Group rules for deadlines and deposits
    • Duplicate request detection
    • Passenger name collection
    • Group payments and deposits
    • Groups dashboard for the sales team
    Group bookings

  • Departure Control

    Check-in and boarding at the airport.

    • Agent check-in
    • Passenger lists and flight manifests
    • Boarding passes: standard, thermal and PDF by email
    • Bag tags
    • Unpaid-booking checks before departure
    Departure control

  • Operations & Disruption

    Keep the schedule and the passengers in step.

    • Schedules, routes, airports and aircraft
    • Aircraft and seat configurations
    • Flight status, times and capacity
    • IROPS: bulk delays, cancellations and passenger moves
    • Free rebooking and compensation vouchers
    • SMS and email to affected passengers, with delivery tracking
    • SMS to everyone on a flight
    Disruption management

  • Messaging & Compliance

    The airline messages and authority feeds a carrier must send.

    • PNL/ADL
    • PNRGOV and PAXLST to border authorities
    • SSIM schedule export
    • Airport operator integration (Isavia)
    • Staff and ID travel management
    Messaging and compliance

  • Payments & Finance

    Take the money, reconcile it and pay it back.

    • Online card payments with 3-D Secure
    • Payment webhooks and reconciliation
    • Cash, invoice and voucher payments
    • Sales, agent-sales and load reports
    • Daily sales dashboard
    • Finance settings and currencies

  • Administration

    Run the platform for your airline and brand.

    • Airline branding: colours, languages and currencies
    • Translations managed in the system
    • Fee, product and gift-certificate settings
    • Email and SMS queues
    • Integration health and error reports

Who Maverick is for

Practical PSS functionality without unnecessary enterprise complexity.

  • Small and regional airlines
  • Domestic airlines
  • Charter operators
  • Airline startups
  • ACMI and specialist operators
  • Airlines selling through agents and call centres

How it is built

Maverick keeps the airline workflows that already work and puts them on a platform that is faster to change, easier to integrate and simpler to run.

  • .NET 10 backend and React frontend
  • Cloud-hosted on Microsoft Azure
  • API-first: integrations without screen-scraping
  • One platform per airline, branded as your own
  • Proven airline workflows carried over from TommyRES

From TommyRES to Maverick

Maverick was formerly known as TommyRES, a system that has run real airline operations for years. Maverick is its rebuilt successor on .NET 10 and React, hosted on Microsoft Azure and developed and supported by Mavericks Solutions.

Norlandair uses Maverick’s back office in production, including charter bookings and booking changes. The new Maverick online booking engine is in soft launch with Norlandair, with full launch planned for December 2026.

In development

  • Online check-in for passengers
  • NDC distribution API
  • More payment providers
  • myIDTravel staff-travel integration

See Maverick with your own routes and fares

Tell us about your airline and we will arrange a walkthrough of Maverick for your operation.

Request a demo Read the FAQ